INVERNESS PALACE HOTEL & SPA, WORLDHOTELS DISTINCTIVE, Inverness – A Smart Stay in the City
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Key details
About the Hotel
8 Ness Walk,
Inverness,
United Kingdom,
IV3 5NG,
Highlands
Rooms & Accommodations
The Best Western Inverness Palace Hotel & Spa offers a mix of period and contemporary rooms. River View rooms overlook the River Ness and Inverness Castle, featuring Farrow & Ball colors, wool carpets, and upgraded bathrooms. Classic Double and Twin rooms include flat-screen TVs, tea/coffee facilities, and free Wi-Fi. The Cottage provides four double rooms with ensuite bathrooms, ideal for families or groups. All rooms have access to the Leisure Club.
Dining & Bars
Eight on the River serves Scottish cuisine with views of the river and castle. The Brasserie & Bar offers Starbucks coffee, cakes, and a wine and cocktail menu. Breakfast includes buffet options, and the Pre-Theatre High Tea Menu is available for early dining.
Leisure & Spa
The Leisure Club features a 50ft swimming pool, sauna, steam room, and Technogym fitness equipment. Pretty Woman Spa provides treatments like Swedish massage, aromatherapy, and Gatineau facials. Spa packages include access to the Leisure Club and lunch or afternoon tea.
Location & Access
The hotel is on Ness Walk, a short walk from Inverness Castle, Eden Court Theatre, and local restaurants. Inverness Railway Station is a 10-minute walk. Six electric car charging stations are available, and valet parking costs £10 per stay.
Services & Extras
Free Wi-Fi is available throughout the hotel. Meeting rooms have river views and include free parking for attendees. The concierge can arrange activities like golf, fishing, and Loch Ness tours. Check-in starts at 3 PM, with late check-out available for £20.
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Choose the Room
From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Thoughtfully designed amenities for a comfortable & memorable stay
Free Wi-Fi
Parking
GBP 6 per day
Luggage storage
Luggage storage
Locker room
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Free Wi-Fi
On-site car park
Off-site car park
Handicap parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Barber shop
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key access
Sports & Fitness
Fitness centre
Sports trainer
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's buffet
Board games
Toys
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Indoor swimming pool
Leisure/ TV room
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Shallow end
Make up services
Room features
Heating
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Location
8 Ness Walk,
Inverness,
United Kingdom,
IV3 5NG,
Highlands
Map view
8 Ness Walk,
Inverness,
United Kingdom,
IV3 5NG,
Highlands
City landmarks
Landmark
Ness Islands
1.5
km
Church
Crown Church
620 m
Landmark
Inverness Ice Centre
1.7
km
Garden
Inverness Botanic Gardens
1.9
km
Nearby
Castle
Inverness Castle
490 m
InvernessScotland
River Ness
60 m
Museum
Inverness Museum and Art Gallery
300 m
Church
Inverness Cathedral
220 m
Event hall
Eden Court Inverness
470 m
Art object
Flora Macdonald statue
160 m
Gallery
Castle Gallery
250 m
Town House High Street Castle Street/High Street
Inverness Town House
240 m
Greig St Rio Ness
Greig Street Bridge
410 m
4-9 Huntly Street Highland House of Fraser
The Scottish Kiltmaker Visitor Centre
100 m
Church
Old High St Stephen's Church
490 m
Falcon Square
570 m
Church
St Mary's Catholic Church
250 m
Shopping Area
Eastgate Shopping Centre
540 m
Market
Victorian Market
540 m
Gallery
Scottish Flair Art Gallery
430 m
Church
Old Kirk Yard
450 m
Store
Judith Glue
180 m
1 Ness Bank
Ness Bank Church
200 m
22 Bank Street
Dr Black's Memorial Hall
280 m
Garden
Cavell Gardens
690 m
Facing at Ness Bank Gardens Between Ness Bank And 1 Castle Road
Faith Hope and Charity
130 m
Bridge
Ness Bridge
140 m
Gallery
Art TM
180 m
3 Bridge St
City Sightseeing Inverness
210 m
Stratton Lodge
Stratton Lodge
290 m
Restaurants
Prime Steak & Seafood
110 m
4-6 Ness Walk
The Kitchen Brasserie
170 m
15 Huntly Street
Encore
130 m
5-9 Young Street
Tiger On The Wall
110 m
4 Ardross Terrace Strathness House
Prime
120 m
6 Ness Walk
Shapla
200 m
2 Castle Street
Johnny Foxes
210 m
26 Bank Street
Guest Ratings & Reviews
Real Guest Experiences & Ratings
Guest reviews
5.0/10
based on 10 reviews
8.3
8.3/10 based on 2260 reviews
Arthur
United States,
May
2024
6.8/10
Our hotel is situated in a stunning location by the Inverness River, close to the city, with a car park but unfortunately with no view as the room overlooked a yard. The bed was comfortable, and the breakfast was decent but room for improvement in terms of the service experienced.
Rooms
7.0
The room overlooked a yard and was not double-booked at the breakfast table. The bed was decent-sized and comfortable.
Service
6.0
The young man at the front desk was very helpful, but the service lacked politeness. Unfortunately, no replacement was offered when a meal was going to be charged at check-out unexpectedly.
Location
8.0
The location is more than perfect, by the Inverness River and close to the city. However, the proximity to a pedestrian passageway limited the view from the room.
Dining
7.0
The breakfast had a massive choice but could have been warmer. Chaotic during busy times with tour groups in the dining room.
Facilities
6.0
The swimming pool, though lovely, was closed during my visit. However, the hotel was happy to assist with excursion options and bus timetables.
Terence
United Kingdom,
March
2024
7.6/10
The hotel has a great location practically on top of the river Ness, with beautiful views of the castle. The rooms were located in a separate block building across the street, which was part of the main hotel but not attached, lacking facilities and having some drawbacks like being hot and stuffy and overlooking a massive yard.
Rooms
6.0
The rooms were located in a separate block building across the street from the main hotel, lacking facilities and a great view as they overlooked a massive yard. They were extremely hot and stuffy, being situated above the kitchen and swimming pool's ventilation fan.
Service
9.0
The staff were delightful and super friendly, although had to park on the street despite staying for the parking option. They were helpful and efficient in providing services like room service, dry cleaning, housekeeping, laundry, and a welcome drink.
Location
8.0
The hotel is modern and cozy, with an excellent view of the river and the castle, and is beautifully located beside the river with lovely views of the castle. It is full of history and charm, just opposite the town center and close to the city center.
Dining
7.0
There was a slight inconvenience when settling the balance for room service and late checkout at reception.
Facilities
5.0
friendly staff
lack of facilities
Brian
United Kingdom,
February
2024
7.0/10
The hotel offers a spacious room with an amazing view over the river and across to the castle. It feels more like an old-style guest house catering mainly to tour groups, which may not suit all travelers. The room was rather warm, especially at night.
Rooms
7.0
The room was spacious with an amazing view. However, it felt more like an old-style guest house and was rather warm, especially at night.
Service
6.0
The service was a mix: some staff were not very friendly, but others, like Gabriel, were welcoming and provided excellent service, such as serving lovely G&T's after a day out on excursion.
Location
8.0
The location was perfect for exploring the city, offering a nice view of the river. However, it might not be the best choice for those seeking a vibrant atmosphere.
Dining
5.0
The dining experience was okay, with buffet-style English and continental options.
Facilities
5.0
The spa was fully booked even weeks before the stay, which was inconvenient.
Bradley
United Kingdom,
December
2023
7.8/10
The hotel was undergoing renovations during my stay, which made it a bit noisy, but the room, although lacking a view, was comfortable with a good bed. The staff, especially a Spanish girl at the reception, were helpful in addressing any shortcomings. The location was convenient for exploring the city, although my room faced a noisy restaurant kitchen. The dining experience, although delicious, was not the best value for money. The facilities were undergoing some changes but were satisfactory overall.
Rooms
8.0
The room was comfortable despite the ongoing renovations. It lacked a view but had a good bed.
Service
9.0
The staff, particularly the receptionist, were helpful in addressing any issues.
Location
7.0
The location was convenient for exploring the city, although the noise from the adjacent restaurant kitchen was bothersome.
Dining
7.0
The dining options were delicious but seemed a bit overpriced for what was offered.
Facilities
8.0
The facilities were adequate, considering the ongoing changes during my stay.
Cyril
United Kingdom,
October
2023
7.0/10
The hotel had beautiful views of the river but the rooms felt stuffy, especially after showers. Being on the ground floor made it a bit too exposed to passersby, and the noise from the bin men was bothersome. The location was fantastic, right by the river and within walking distance to the town center, offering an awesome view of Inverness Castle. However, the dining experience was not worth the money, with questionable cleanliness in the glassware.
Rooms
7.0
The rooms offered beautiful views of the river but felt stuffy, especially after showers.
Service
8.0
The staff were very friendly and welcoming. They even provided fresh sheets straightaway.
Location
9.0
The location was great, right by the river and with an awesome view of Inverness Castle. The drive through the Highlands was breathtaking.
Dining
5.0
The dining experience was enjoyable until we found what seemed to be black mold in one of the glasses. The quality did not match the hotel's standard.
Facilities
The facilities were decent overall, but the dining area could use an upgrade for cleanliness.
Charles
United Kingdom,
August
2023
8.6/10
The hotel has clean and nice rooms, the staff are friendly and helpful, the location is fantastic with great views, but the dining options could be better. Overall, it offers good value for money.
Rooms
8.0
The rooms were very nice and tidy, and the television was a decent size for some evening viewing.
Service
9.0
The staff were super friendly and helpful with everything during our stay.
Location
10.0
The hotel is right on the river, opposite the castle, offering fantastic views and easy access to the town centre.
Dining
7.0
The dining experience was basic, but they did a great job with toast and poached eggs in the kitchen.
Facilities
8.0
James
United Kingdom,
August
2023
7.8/10
The hotel offered a mixed experience with a stunning view of Inverness Castle from some rooms but lacking in other areas. The service was friendly yet not fully accommodating. The location was excellent for exploring Inverness, though with some minor inconveniences. The dining experience was satisfying, but with some crowded moments. Overall, a decent stay with room for improvement.
Rooms
8.0
My room overlooked Inverness Castle and had a spacious layout with an amazing view over the river and across to the castle.
Service
7.0
The staff were really friendly and helpful during my stay, but there were some indications that they might be unhappy with their work.
Location
9.0
The hotel's location was perfect, just a walk across the bridge into town and close to all amenities in Inverness center.
Dining
7.0
The dining options were good, with a plentiful buffet style English and continental breakfast; however, there were moments of overcrowding.
Facilities
8.0
The hotel had the necessary facilities to make my stay comfortable and convenient.
Craig
United States,
July
2023
7.2/10
My stay was overall pleasant. The room was nice and comfy with a lovely bay window and a view of the river, but being on the ground floor made it feel less private. The service started off a bit cold but improved with a room change, and the location by the river was fantastic. The dining experience left much to be desired, but the hotel facilities were decent.
Rooms
8.0
The room was cozy and had a nice view of the river.
Service
7.0
The service was initially cold but improved with a room change.
Location
9.0
The hotel's location by the river was perfect, although a river view room wasn't guaranteed.
Dining
5.0
The dining experience was lacking, with limited options and high prices.
Facilities
7.0
The hotel's facilities were decent overall.
Susan
United States,
May
2023
7.6/10
The hotel offers just what is needed to make the most of a short stay in Inverness, with a view and fasciitis at your doorstep. However, it can be a bit costly compared to nearby options.
Rooms
6.0
The rooms had a view on a wall and made noise until 4 in the morning, which was a downside.
Service
9.0
The staff, especially at the car park, were extremely helpful and courteous when we had a problem. They even offered to order from the main if needed.
Location
8.0
The location is great, especially if value for money is your prime objective. It is situated in the city center, besides the river, and near shops and restaurants.
Dining
7.0
The breakfast was overpriced with a standard buffet. A bit more effort could enhance the dining experience, either with made-to-order breakfast or higher quality ingredients.
Facilities
8.0
Facilities were convenient overall, offering room service, dry cleaning, housekeeping, laundry, and a welcome drink.
Herbert
United Kingdom,
May
2023
9.0/10
I had a wonderful time at the hotel, with spacious rooms and great pool and spa facilities. The staff was lovely and helpful, making my stay enjoyable. The location was perfect for exploring nearby restaurants and pubs.
Rooms
9.0
The room was very spacious and perfect, including a cozy bed. The pool and spa facilities were great.
Service
9.0
The staff was just lovely, always friendly and helpful.
Location
10.0
The location was perfect, just a few minutes walk from fantastic dining options and pubs.
Dining
8.0
The dining experience was very enjoyable, with friendly and helpful staff.
Facilities
9.0
The facilities were top-notch, especially the pool and spa amenities.
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